REGISTRATION AND PAYMENT QUERIES
Who can attend RCGP: A vision for the future of general practice?
We accept registrations from qualified UK-based healthcare professionals working in the NHS. We reserve the right to refuse registration at our discretion. If you have any queries regarding this please contact us at [email protected].
How do I register for the virtual conference?
All registrations must be completed online here. We are unable to complete registrations over the phone. If you have previously registered for an RCGP event organised by Haymarket Media Group, you will need to use the same email and password. If you have forgotten your login details, please click the request login details link on the registration form. You will receive an email with a link to reset your password. Please check your junk folder, this link is only valid for 15 minutes.
If you require any help completing your registration, please contact the customer service team on [email protected] or +44 (0)20 8267 4011.
When and where is the virtual conference being held?
What are the event timings?
The conference programme is currently being finalised, please check back on the website here for the latest agenda. The programme will start at 08:30 and finish at 17:35 (BST).
Do you accept group bookings?
We are not currently accepting group bookings on this event. If you have a large booking you would like to complete, please let us know by contacting us at [email protected].
What is the booking confirmation process?
A booking confirmation email will be sent to your registered email address on completion of the online booking form. If you have not received your confirmation email 48 hours after submission of your booking, please contact the customer services team on +44 (0)20 8267 4011 as there may be a problem with your booking.
Haymarket Events, organisers of RCGP conference and events, are unable to accept responsibility for the non-arrival of information. Please ensure we have up-to-date and accurate contact information. Haymarket Events reserves the right to decline any booking at any time. If you need to amend your confirmation email address, please email [email protected] or call +44 (0)20 8267 4011.
Do I have to pay to attend?
How can I pay for my registration?
Can I transfer my registration to a colleague?
Can I share my place at the conference?
Can I cancel my registration?
Cancellations will be accepted up to and including Thursday 4 April 2024.
To cancel your booking, please log back into the registration page to cancel your booking. Alternatively, please contact our customer service team via [email protected].
Do I need to book sessions in advance?
No, you do not need to book sessions. Your registration will include access to all sessions throughout the event, plus on demand access for 3 months post-event. Please note, sponsored sessions are subject to approval in line with ABPI compliance and therefore may not be available for on demand. As the event is being held virtually, there is no limit to the number of attendees per session.
Can you accommodate special requirements, and how can I let you know?
If you have any particular requirements, disabilities, or any other needs we should be aware of, please do let us know as soon as possible. This can be done when you register for the event online. If your requirements change or you would like to discuss your needs with a member of the team, please email [email protected].
What happens if a speaker cannot present?
Will my personal information be displayed on the online event platform?
We collect your personal information when you register for the event. As standard, your name, job title and organisation will be visible to other attendees on the delegates page on the platform. This platform is only accessible to registered attendees.
When you first log in to access the event, you will be able to select what information is displayed and whether you would like other delegates to be able to send you direct messages during the event. These settings can be amended at any time by clicking on ‘My Profile’ on the main menu. If you need any help with this, please contact the customer service team on [email protected].
Will my data be shared with sponsors and partners?
RCGP event sponsors and partners may want to share information and news about products and services with you, if you have joined or viewed their sponsored content. Haymarket Media Group, organisers of RCGP conferences and events, takes your privacy seriously. Sharing your details with sponsors and partners is always your choice and you will always be provided with a clear opportunity to indicate if you would prefer us not to share this information during registration. If you would like to change your preferences please email us via [email protected].